Shipping and Delivery policy    
 

At Brightpickz, operated by  Quantbliss Innovations Private Limited, we aim to provide a smooth and convenient shopping experience for our customers. In this document, the terms “we,” “us,” and “our” refer to  Quantbliss Innovations Private Limited, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy explains the terms related to the shipment and delivery of products purchased through our platform. By placing an order on Brightpickz, you agree to the conditions outlined in this policy.  

Shipping Locations  

We currently provide delivery services to all serviceable pin codes within India. At present, we do not offer shipping outside India.  

Processing Time  

Orders are generally processed within 1–2 business days from the date the order is confirmed, excluding weekends and public holidays.  

After your order has been processed, you will receive a confirmation email containing the relevant order details.  

Delivery Timeline  

Our standard delivery timeframe usually ranges between 3–8 business days, allowing you to receive your selected fashion products within a reasonable period.  

Failed Delivery Attempts  

If delivery is unsuccessful due to reasons such as an incorrect address, the recipient being unavailable, or refusal to accept the order, the shipment will be returned to our warehouse. Customers may contact us to arrange another delivery attempt.  

Damaged or Lost Shipments  

If your order arrives damaged, please contact our customer support team within 48 hours of receiving the package and provide photographic evidence of the damage.  

If a shipment is confirmed lost during transit, we will arrange for a replacement or initiate a refund after verification with the courier partner.  

Contact Us  

If you have any questions or concerns related to shipping or delivery, please contact us at:    info@brightpickz.com  

We appreciate your trust in shopping with us and look forward to providing you with a reliable delivery experience.